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Terms of Service

These Terms of Service (“Terms”) govern your use of True North Energy, LLC (truenorth Convenience Stores) services, including our mobile application, website, and participation in our loyalty program. Please read these Terms carefully before accessing or using our services.

  1. **Acceptance of Terms: **
    By accessing or using our services, including our mobile application, website, or participating in our loyalty program, you agree to be bound by these Terms
    and our Privacy Policy. If you do not agree to these Terms, please do not use our services.
  2. **Loyalty Program: **
    • a. **Enrollment: ** Participation in our loyalty program is voluntary. By enrolling in the loyalty program, you agree to abide by the program rules and these Terms.
    • b. **Points and Rewards: ** Points earned through the loyalty program have no cash value and cannot be transferred, sold, or redeemed for cash. Rewards earned through the loyalty program are subject to availability and may be subject to additional terms and conditions.
    • c. **Termination or Modification: ** We reserve the right to modify or terminate the loyalty program or your participation in the program at any time, with or without notice, for any reason.
  3. **Mobile Application: **
    • a. **License: ** We grant you a limited, non-exclusive, non-transferable license to download, install, and use our mobile application for your personal, non-commercial use.
    • b. **Updates: ** We may release updates or upgrades to the mobile application from time to time. By using the mobile application, you agree to receive these updates automatically.
    • c. **Restrictions: ** You agree not to modify, adapt, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the mobile application or any part thereof.
  4. **Use of Services: **
    • a. **Compliance: ** You agree to use our services in compliance with all applicable laws, regulations, and these Terms.
    • b. **Prohibited Activities: ** You agree not to engage in any prohibited activities, including but not limited to:
      • i. Violating any applicable laws or regulations.
      • ii. Impersonating any person or entity.
      • iii. Interfering with the operation of our services.
      • iv. Uploading or transmitting viruses or other malicious code.
      • v. Collecting or harvesting any information from our services.
    • c. **User Content: ** You retain ownership of any content you upload, submit, or transmit through our services. By uploading, submitting, or transmitting content, you grant us a worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, perform, and display such content in connection with our services.
  5. ** Intellectual Property: **
    • a. ** Ownership: ** All content, trademarks, logos, and intellectual property rights related to our services are the property of True North Convenience Stores or our licensors.
    • b. ** Use Restrictions: ** You agree not to use our services in any way that infringes upon the intellectual property rights of True North Convenience Stores or any third party.
    • ** Termination: **
      • We reserve the right to terminate or suspend your access to our services, including your participation in our loyalty program, at any time, with or without cause, and without prior notice.
    • ** Limitation of Liability: **
      • To the maximum extent permitted by law, True North Convenience Stores shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.
    • ** Indemnification: **
      • You agree to indemnify and hold True North Convenience Stores, its affiliates, officers, directors, employees, and agents harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your use of our services or your violation of these Terms.
    • ** Governing Law: **
      • These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
    • ** Changes to Terms: **
      • We reserve the right to update or modify these Terms at any time, with or without notice. By continuing to use our services after any changes to these Terms, you agree to be bound by the revised Terms.
    • ** Contact Us: **
      • If you have any questions or concerns about these Terms or our services, please contact us at 1-888-245-9336 or guestservice@truenorth.org.

    By accessing or using our services, including our mobile application, website, or participating in our loyalty program, you agree to be bound by these Terms of Service.

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